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Jewelry >Sierra-West Jewelers
1344 S 800 E Ste 1, Orem, UT | Directions 8409740.272731 -111.676356
Every company has there moments they'd like to forget. Whether it's how an employee treated a customer or something with the product. Yet I've been going to Sierra-West Jewelers for quite sometime now and I've always been treated with the respect, time, and understanding I wanted and needed. Although I feel the biggest reason for my Excellent experiences is due to who I ask for. That is "Matt Bowen," It's all about who you work with that determines your experience. If you want someone you can trust and rely on, ask for him. Just tell him that you read this review from one of his prominent customers, Flint, and I promise he will take great care for your wants/needs. I have loved everyone of my purchases and will continue to go to Sierra-West Jewelers when it comes to Jewelry! I highly recommend that you at least visit for yourself. And remember ask for "Matt Bowen" as I described earlier.
Buyer Beware (4 Reasons) a. Buying a ring is emotional for you... not them. They don't give a _ about you or your fiance. Their goal is to make money. b. Its all charms and smiles as you shop but once you sign anything they own you and will work you over. c. Representative Raised his voice at my fiance when she told him she didn't like the custom ring. Tried to Strong arm us. d. If you want to pay too much, have your fiance/wife cry herself to sleep cause the glob of wax they showed you looks like butt... sure shop away. you can get a better deal else where. P.S. to this day, never an apology from them...
wow we shopped everywhere no one is better 4 graduate gemologist ,largest selection and alot of loose diamondsgreat service!!! – Well we shopped 25 stores and 22 on line. Sierra west Jewelers offers the lowest prices and the best service and truly the most honest people we met in the business. They have a AGS certifed accredited GEM lab with five of the most wonderful laser grading machines with computers and fiber optics and THEY GIVE EVERY CLIENT A FINGER PRINT AND THEN THEY BURN A DVD OF THE chart of the diamonds marks so you'll know your diamond forever. they have a 401 diamond or gem education that last alittle over 40 mins and also the 15of the best private office so that you can think and be educated right. plus the make over 100 new custom designs ..Over 1500 ring styles and 10,000 loose diamonds to choose from. plus they told 3 1/2 hours with us twice to make the rings and find the perfect diamond. We found them to be totally honest and almost 80% of all the other place we went to did not know ,care, or they were dishonest, We think sierra west is the BEST,!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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