Provo >Automotive Sales & Services > Auto Performance Napa Autocare
763 S University Ave, Provo, UT | Directions 8460140.223861 -111.658166
Mon-Fri 7:30 AM-5:30 PM,Sat 7:30 AM-3:00 PM,Sun Closed
Neighborhoods: East Bay
GREAT SERVICE FOR YEARS – My wife and I have brought all of our cars here for years and they have been very honest, fair, and will tell you if something needs to be done right away, or can wait a bit so you have time to plan for it. I have never had a complaint about this shop, and everyone I have sent there has been very happy with it also...you have to take some of these reviews with a grain of salt, and realize that if there is one unhappy customer (for any reason), and 100 happy ones, the unhappy one is more likely to post comments everywhere...
Ludicrous Estimate – I went in to get my car inspected. They took about a half hour to 45 minutes to do the routine inspection. They failed the car on the safety inspection. The items were a brake light out and a worn inner tie rod. They wanted $300.00 plus for the repair of the inner tie rod. My usual mechanic performed the repair for half that amount.
Beware! – I went here for a safety inspection on my car with only 30k miles, and they told me I needed over $500 worth of maintenance on my car, like flushing the power steering system, brakes, transmission, etc... Many of the things they said that I needed to do as routine maintenance were thing that the owner's manual for my car says I should never have to do. I definately felt like they were trying to instill fear in me so that I would spend a ton of money there. I will not be going back, and tell everybody I know to avoid them.
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