Orem >Seasons Salon and Day Spa
My hair turned GRAY...then ORANGE.
I have been to this salon twice. The first time I loved my hair and liked the girl who did it. Naturally, I went in for a second time expecting the same results. My requested "very blonde" hair turned out to be an ashy GRAY....seriously, it was literally gray and so hideous. It looked like a grandmas hair and I am in my 20's.
I try to remain calm and go in a couple days later for them to "fix" it. The chick put "gold" all over my head assuring me that it would do the trick. To my horror when I looked in the mirror my hair was a dull, dingy ORANGE....yup orange. When I said I didn't like it they did not offer to refund my money or to make another attempt at fixing it...not even an apology.
I will never go to this salon again. I paid them $120 for them to ruin my hair. I now have to suffer through this ugly and unnatural hair color until my hair grows out and is healthy enough to repair.
To top it off, the front desk girl with the big teeth and long brown hair is a total beast with an attitude and poor customer service. She had no empathy at all for my botched hair job and refused to even acknowledge that my hair was gray. Seriously, is she blind?
Enter this salon at your own risk.
Love,Love,Love this salon!. I absolutely love this salon! I stumbled upon this salon many years ago when I needed them to fix a hack job for me! I was so impressed with the staff, the atmosphere, and the services they provide, I will never go anywhere else. I switch between two stylists ( the manager and owner) and love them both. It's like coming in to visit a friend. I think their prices are reasonable. Especially since you are getting a quality product and service. I only get my hair done, but the salon has so much to offer. They have a great boutique to browse, and they have recently expanded adding additional services. It's a one stop place for all of your beauty, fitness and relaxation needs. I cant think of anywhere else in utah that offers all of the services they provide. You can also get some great coupons that makes the price even better! Anyway, I suggest this salon to all my friends and family. They are top notch!
Amazing!!!. We were looking for a spa to escape to for a few hours for our anniversary! And we found the perfect place! This spa has everything. From the receptionist that scheduled our service to the minute we left! It was amazing. We were surprisingly surprised when we walked in the front doors and saw how large it is and how beautiful. Also all the variety of services that they offer. We were scheduled a couples package and they took us to our changing rooms to start off. They had robes and slippers for us. We were asked to go to the relaxation room (it was a little small) but they had a beautiful candle built in the wall. They soaked our feet and did a sugar scrub. My husband really enjoyed it. The extra touches are always nice, and this spa has a lot of those. We then went in the couples room, the lighting was perfect, the room was comfortable, candles on the beds, and the bed was even warm!!! They used warm towels in the massage! We have to say that it was the BEST massage we have ever had. I had Nicole and my husband had Sherri. After our massage we were invited to use their sauna! WOW this is an amazing SPA!!! We will return and we are excited to try some of your other services. Recommend you to visit Seasons! We loved it!!!
BEST DAY SPA. I have to tell you about this Salon and Day Spa. I have been going here for years and not only am I amazed at the training and professional staff but how well you are treated the moment you walk in the door. I originally was a walk-in that had no idea about it , but was there to buy hair product. I looked around and saw how amazing the staff treated their clients. Over the years the owner, Autumn has created an ambience of a sanctuary to go to. You walk into a relaxing atmosphere , greeted professionally and on time. There has been so much work into expanded the Spa .. Including tanning, yoga , zumba, THE BEAUTY ANGEL ROCKS!! You go in their normal and come out revived and ready to conquer ! My eyelash extensions, tinting , spray on tans, stylist , nails have all been professional and many have asked where do you go? I even have had to move to Idaho briefly and refer people going down to BYU to PLEASE go to Season in Orem. It is worth your time. Iam excited to be coming back and FINALLY get my beauty back from these ladies! They take off years of stress in there:) If there was more stars I would give you at Seasons you earned it through hard work and integrity!
Very sweet staff. I am not sure what the other reviewer is referring to. I have always been treated with respect, and commitment to my comfort. They know the latest "trends" in glitter toes (so cute!). I have also had them do waxing and massages. Always a good experience.
Absolutely worth it!. I looked up a spas on city search and found this spa with one terrible review. It was closest to my home, and by far the best price, so I decided to give the customer service a trial run when I called to set up an appointment. The receptionist was very kind and accomomadating, so I made the appointment. It was for my 15 years old daughter to have her eyelashes tinted. We were greeted at the front desk by several very nice girls and met Tasha, who we had the appointment with. The place was very well decorated and had a nice relaxing fell to it. Everything was explained to us and she was very kind and friendly. She did an amazing job and kept a friendly conversation going the whole time to make both me and my daughter comfortable. I don't know where the other lady that wrote the terrible review visited, but it was definitely not this salon.
If there was a 0 star rating, this place would be it!. DONT MAKE THIS MISTAKE! The owner of the salon was extremely rude from the moment i walked in the door. I felt extremely uncomfortable and felt like her and the receptionist were talking about me behind the counter (after all she had just yelled at me for being late even though i had called ahead). When she did my hair, she barely listened to what I wanted. She just hurriedly slopped dye on my head, causing it to drip down my neck and face, which she didn't even wipe off. Then she ran some really nasty highlights through my hair, that ended up being brassy yellow on chocolate brown. i looked like a reverse tiger!! It was an extremely outdated style of highlights. I told her they were a lot brighter than i had intended and she blamed it on the girl who washed me out. she didn't even apologize, although she did offer to fix them, an offer that i rejected- she is never to touch my head again! and the hair cut was so out dated; i had to go to another salon and pay again for a new hair job! never go here, you will not be treated like a human being.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!