I went there a while back and the girl wrenched my neck when she pulled me by the head to wash my hair. The next day I had vertigo. I ended up going to the doctor ~ because I kept falling over and was sooo nauseated. The first question the doctor asked me was if I had just gotten a haircut? Apparently this is a somewhat common occurrence with inexperienced beauticians. Oh and the vertigo...occasionally comes back ~ not good! Getting a coupon isn't always a good thing?