BioGuard Pest Control, LLC

02/11/12

BIOGUARD PEST CONTROL

by hootiehoot at Citysearch

Very poor business practices and customer service.

No change in the number amount of pests after four visits.

Is there a way to select negative number of stars.

Please spread the word that this company does not care for the customer.

01/23/12

pest control-TERRIBLE

by lessteeps at Citysearch

WORST company ever!! I have bug, spiders, and mice even though I was gauranteed non of the above. There response- Reservice!! SO to keep the pests away I have have them come out EVERY week!! Seriously?? My last pest control service came twice a year and I never had any problems!!

They wont let me out of the contract even though, they didn't keep there end of the contract. I hate them!!!!

12/06/11

Not worth it and terrible customer service

by Moosmak at Citysearch

Don't waste your money.

I was promised quite a bit upfront to get me to sign up and then they did not deliver, period!

They promised to spray my detached garage, nothing. They promised to come back the week after the first spraying to do my back yard that was under construction. Nothing!

They promised to treat a few different places in my house and then when the tech came they told my wife that they couldn't do it.

I never saw any reduction in pests. It was like they were spraying water. I treated my house with some bug spray from the local hardware store and bugs went away.

I was told that they would call before they came out again. One day my wife calls me and says that a tech is there spraying our house. This is after I canceled. I called them on it, they said "yes, they are supposed to call before they come. Sorry!" That was it.

I spent many hours trying to get to the right people and they wouldn't listen. Days after I explained my problem they sent me an invoice for canceling. I sent them an email back detailing my issues. No response. A month later, another invoice. I repeated my actions for the previous invoice. No reply. Today I receive another invoice. Still no response to my issues.

Bottom line, they get to sign up with promises they don't fulfill then when you want to cancel because their treatments are worthless they want to charge you for it.

Keep your money, treat your house your self, you will be better off in the long run.

10/27/11

DON'T FALL FOR THIS!!! IT'S $500 JUST TO CANCEL!

by skong05 at Citysearch

It didn't work, so I asked for my $216 back, and they said it costs $501 to cancel!!! They said I signed up for much more than I was told in the beginning.

Not only did none of the treatments work on our house, but they kept coming and charging after I told them to cancel. They said in order to get a refund, they would have to do months of testing and evaluation!!!

I paid for my old service to come back, and the bug problem went away within days.

THIS IS A SCAM!!!! Don't believe the fake reviews.

09/30/11

BioGuard Seems like a great company to me!

by Robyn1123 at Citysearch

I have only had BioGuard for 4 months, but for these first 4 months I can honestly say that they have done a great job for me. My home no longer has the ant and spider problem that I had prior to the service. My technicians have been very friendly and nice. I would recommend them.